a.k.a. Stuff Folks Always Ask
Burning Questions
How does my purchase help shelter pets?
TL;DR PetHub gives a percentage of revenue to EveryPet Charity, which helps fund community shelter identification and lost pet recovery programs.
PetHub's mission is to help keep every family's pets happy, safe and HOME for the rest of their lives. Since 2017, PetHub has gifted a quarter of a million dollars or more annually to help communities across the U.S. afford digital ID tag programs for their communities. Without our financial help, these communities cannot afford modern identification for their licensing, rabies or pet adoption programs (and are stuck with old fashioned stamped or engraved IDs).
Not only have these "Powered by PetHub" ID programs in over 1000 communities greatly increased "Return to Home" of lost animals, they've also helped reduced the number of animals going into shelters. 96% of PetHub recovered pets are home in 24 hours or less, and less than 2% ever enter the shelter. Communities are saving 10s of thousands of dollars annually that they can redirect back into other life savings programs.
In late 2023, PetHub's founders started a separate national charity (EveryPet Charity) to help raise even more funding to help keep animals out of shelters and build successful community ID tag programs. PetHub now gives a portion of all revenue to EPC.
Every digital ID tag, personalized product, accessory, purchase from our pet industry partners and especially service upgrades, helps us give more back to community shelters.
What does the service cost?
TL;DR - Basic is free, PetHub+ is a paid service.
Basic Service is FREE and includes:
- Unlimited pet data profile
- 365/24/7 Found Pet Hotline (with REAL humans to help) -- we are the only digital ID tag to offer this for FREE
- Member discounts & savings for $1000s on all kinds of pet products & services
PetHub+ is a paid service and includes:
- Enhanced lost pet recovery tools like tag scan GPS mapping, nationwide community "Pet Amber Alert" system and more
- Ad free content
- Exclusive live learning opportunities
- Exclusive freebies and amazing offers from top pet brands
- One-time free tag replacement
How does the tag work?
TL; DR PetHub tags link with a personalized pet profile on PetHub.com that is accessed through the tag's QR code, unique URL or via the PetHub Found Pet Hotline.
PetHub tags must be activated on PetHub.com before they are placed on the pet's collar (they do NOT come pre-activated). You activate the tag by creating a free pet profile and then entering the tag's unique ID code.
Once activated, you can update the pet's information any time, any where, free of charge. You are 100% in control of your data. You decide what information shows publically when the tag is scanned, and what information is only seen by our call centers.
If your pet is lost, the finder has three ways to access your pet's profile to help them get home:
- Call the toll-free number printed on every tag to reach our human operated 365/24/7 Found Pet Hotline
- Scan the QR code and reach you and others connected to your pet's profile directly
- Enter the pet's unique ID number via PetHub's website
Award-winning Pet ID Tags
QR ID Pet Tag - Original Get Me Home Club
Regular price
$16.95
QR ID Pet Tag - Oh !!!! I'm Lost
Regular price
$16.95
Silicone Pet Tag Silencer
Regular price
$1.50
QR ID Pet Tag - KIss Me I'm Rescued
Regular price
$16.95
QR ID Pet Tag - Absent Without a Leash (AWOL)
Regular price
$16.95
QR ID Pet Tag - Lost AF
Regular price
$16.95
Just a few of our "PetHub Found Me" Stories
Roxy
Today our dog got out the front door without us noticing.
She snuck right out the front door when we got home, and we didn't even realize it. Within 5 minutes of getting inside, we got an email alert from PetHub saying her tag had been scanned. We found her immediately, thanks to PetHub and the mailman who scanned her tag.
Wenatchee, WA
Boomer
I picked up my missing dog minutes after the report came to my phone.
I loved that the GPS map told me exactly where he was found, and soon after, I got a call from the woman who found him. Incredible! Boomer is home safe thanks to YOUR PET TAGS! thank you PetHub!!
Kansas City, MO
Kookie & Khloe
Our girls got home safe.
2 of our little girls found a hole in our fence, and decided to go exploring! Thanks to their PetHub tags, they were quickly back in the safety of their home, and the fence was promptly repaired. Our neighbor who found the girls alongside the road commented on how quickly her call was handled, and mentioned that she thought your service was "fantastic!" Of course, I wholeheartedly agree and thank you again for helping us keep our k9 kids safe. We ❤️ PetHub!
Anaheim, CA
Sophi
If Sophi hadn’t been registered through PetHub, it would have taken days to get her back-and that’s if she survived, given that we live on such a busy street.
PetHub was lightening fast and made connecting with the woman who found Sophi seamless. This turned what could have been an extremely stressful and heartbreaking situation into a big learning lesson for me and a sweet reminder that human kindness is everywhere. Thank you from the depths of my (and Sophi’s) heart!!
San Francisco, CA
Stella
Before we even knew Stella was out, we were receiving a call from PetHub letting us know who had found her and where they were!
PetHub has been the easiest and BEST investment for our girl!
Miami, FL
Wiley
Yes, Wiley is home. She was back with us less than 15 minutes after we realized she was missing and no more than 30 minutes after sneaking out.
I am so thankful for PetHub and so impressed with the support we received from the PetHub team. Thank you PetHub for the assistance in locating and follow up communications relating to our crazy social Wiley. I will recommend PetHub to everyone I know with pets.
Tulsa, OK
Molly
Molly was missing on Christmas Eve 2019. We took visiting family to church and came home and she was gone.
Thankfully, someone in our community, though on the opposite side of the neighborhood found her wandering, took her in, and called the hotline. Then proceeded to call me and text me. Molly was gone for less than two hours. My kids were in tears just thinking about what could have happened to her.
Thank you for the beautiful Christmas gift, PetHub!
Port St. Lucie, FL
Molie
Our gate was very old so she managed to break/prop it open and wandered off.
My family spent every day looking for her. The reason we found her was because of her Pethub ID tag and the flyer that you helped me create. We used that flyer and posted it all around the neighborhood. It wasn't until yesterday that someone called me because they had a dog in their possession and the tag matched the picture of her. If it wasn't for either of those, I probably would not have gotten her back so I am beyond thankful for your services.
San Jose, CA
Lorelei
I didn't even know Lorelei was missing until we got a call from PetHub.
This is the first time we've had a situation since we've had this service and I'm so glad that we have it. Lorelei was only a couple houses down, but I am definitely relieved to know that if she ever gets really lost and isn't just down the street PetHub will be there for us! I can't imagine not being able to find her. PetHub gives me the peace of mind I need. Thank you PetHub!
Seattle, WA
Over 1 M Pets Protected
The original & Most TRUSTED Pet QR Tag
We get lost pets home FAST, and more...
With every purchase you make, PetHub contributes a percentage to EveryPet Charity, supporting local shelters in keeping animals safe and HOME.
