Hi, I'm Tom Arnold, founder and CTO of PetHub, and I thought I'd give you a quick tour around the dashboard
to begin with we've got this sidebar that allows you to see information about the animal that you've added -- in this case we added a dog
named Wags who's a labrador retriever, weighs 55 pounds and was born 12 years ago
so we could also do some other thing specific to Wags. We can activate an ID tag, report him
missing or found, we can view his public profile, update public settings
and we can even get a pet license in some jurisdictions.
We can also see what tags have already been activated for wags
On the right side, we see information about who is helping protect Wags, if he goes missing
we can also get a list of the other ID's, behavioral information, vaccinations, procedures medically that he's had, allergies
he has, any kind of conditions medications, documentation, such as rabies certificate or training materials
Perks & Rewards we can claim to help with discounts on things for Wags and also pet insurance that we're either wanting to purchase
or that we already have and want to add into his profile
So, let's talk first about activating the ID tag or card. In this case, Wags has a tag ID and if you look down
at the very bottom of the tag, you'll see PetHub-dot-me and then an ID number (now this is just an example).
But in Wag's case, he has one that reads W-A-G-S-0-2.
Let's prove that you're not a robot test
and click "activate." Now, if you're not a premium subscriber yet, this is your chance to upgrade or you can remain a basic user.
"Basic" users get the free profile, our free 24 hour call center and you get to link tags to pets profiles
so, if he goes missing or is found, we can get him home to you quickly.
Now, let's say Wags goes missing...
We can take immediate action. Not only just hoping people find him scan the tag and call our free phone number,
But here, we can take immediate action
Fill out a lost pet poster and we can get started by going through our little lost at poster wizard
and the nice thing is if that all pre populated from the information we've already provided. We can upload a new photo if we want to
but basically we go through and fill out the details. Most importantly,
we can include where he was last seen, which is super
helpful especially when you're traveling with your pet and you don't know the area
and then what you've done that you submitted a report and created a lost pet report for Wags.
The next thing that we can do, take some extra steps, we can actually seen when, and
and what kind of activity is going on with these tags. For example, I can see that these tags were
linked not too long ago (by me), but if somebody scans one, I can actually see information about that
So, I've scanned Wags's tag with my mobile phone and also with my tablet. And I did it for WAGS02 and WAGS01, to see if there's any
difference. It looks like they're showing up here as two different mobile devices
and what other information do we have? Oh, I can see that it was scanned by a Chrome device. I can also view some
information that came back. It looks like it was in Washington State, and there's a nice map that shows me where the phone is.
If I were a Premium subscriber, I'd have gotten an e-mail alerting me and also a text message
A map that's interactive shows me how to get from where I am to where Wags is.
We can view the lost pet poster that was just just created.
(There it is "Wags" -- we didn't put a photo on there, so the photo would appear here if I did). "Last seen" location, a physical description and I even get
I even can downloaded PDF right here. I can also take the link to be a poster
I can send that off to my social media if I want to.
Or I can just click on the "Share" and "Tweet" and do it that way as well.
I can send an alert
and what will happen here is based on the last known location of the pet the that I put in,
it will show all these different places that I can send information off to. Here are rescues, shelters, other pet businesses.
I can select which ones that look right to me -- because that might be a a cat rescue, and I won't want to send this notice to a cat rescue.
I do want to send it to the humane society, things like -- then I click "send alert".
Back at the dashboard, I put information when I was doing the lost pet poster so there's now behavioral info about Wags.
I can click on "Medications" and type in whatever medication he's taking,
like Doxycycline to help him get over surgery. and we could type that information in, what the dosages isI
is it 1/2 pill? Is it in MG? How often am I doing it? The times per day? And even an end date. This can be super helpful..
to share with anybody who's a care provider for your pet. If you're on a trip, things like. Now that's it's added to the medial tile,
you can just keep adding more things to the list. Add an allergy, a condition, procedures, vaccinations, etc. When you're done...
It takes you back to your dashboard.
The "public profile" is what shown when somebody scans Wags's tag.
So in this case, it's showing his birthday, my name, my contact information contact information, and details that describe him.
now I can actually make this a little richer if I want to buy going up and clicking on update privacy settings
here's where I can say will actually go in and show the tail type, ear type, include the microchip number
and I don't have any that other stuff like additional safety circle, but it's just going to add my phone number
I do have a lost pet poster, so I can show that, any medications -- I actually have a medication he's taking
so we'll show that. And any files and documents (we don't currently have any files or documents for him) and when I click save,
if I were to go back and refresh that view,
then you going to see a little more information about him.
Oh, there's a lost pet poster. Here's where he was last seen -- I can view that, I can print it also
it shows the medication -- I can view more details about the medication
Once Wags gets home again, if I want to hide all that stuff -- easily done. I'm just going to update privacy settings I uncheck all of that
as a mater of fact, if I only wanted to show maybe his birthday,
and maybe his gender, species and breed (we'll just start with that).
I don't want to show my name & phone number anymore, nope, don't show the lost pet poster (I'm going to delete that),
and don't show any medications (that's more than I want people to see when they scan his tag). So I save that, and go back
and refresh the view that people see when scanning his tag -- see it's been quite locked down.
But the other cool part is that it shows (even though it's not showing your phone number),
it's showing our phone number (this is our free 24/7 phone number) and even though
anyone scanning the tag can't see your number, our call center can see all of his information, even when it's hidden.
Our call center will bridge the call to whomever you have on your list of people to call -- they won't give out the number,
but they will forward the call and let you know what's going on.
So that's a high level of what your dashboard looks like. As you start to add more pets, we also have another view -- select "Show All"
and it will show all (almost kind of baseball card view) of your animals.
In this case, we only have Wags, but we can go back in and edit.
And there we can continue to add more information.
So that's our quick whirlwind introduction to the PetHub dashboard. I hope it's been helpful. I'm Tom Arnold welcome to "the Pack!"