WEBVTT

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Hi, I'm Tom Arnold, founder and CTO of PetHub, and I thought I'd give you a quick tour around the dashboard

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to begin with we've got this sidebar that allows you to see information about the animal that you've added -- in this case we added a dog

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named Wags who's a labrador retriever, weighs 55 pounds and was born 12 years ago

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so we could also do some other thing specific to Wags. We can activate an ID tag, report him

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missing or found, we can view his public profile, update public settings

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and we can even get a pet license in some jurisdictions.

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We can also see what tags have already been activated for wags

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On the right side, we see information about who is helping protect Wags, if he goes missing

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we can also get a list of the other ID's, behavioral information, vaccinations, procedures medically that he's had, allergies

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he has, any kind of conditions medications, documentation, such as rabies certificate or training materials

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Perks & Rewards we can claim to help with discounts on things for Wags and also pet insurance that we're either wanting to purchase

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or that we already have and want to add into his profile

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So, let's talk first about activating the ID tag or card. In this case, Wags has a tag ID and if you look down

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at the very bottom of the tag, you'll see
PetHub-dot-me and then an ID number (now this is just an example).

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But in Wag's case, he has one that reads W-A-G-S-0-2.

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Let's prove that you're not a robot test

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and click "activate." Now, if you're not a premium subscriber yet, this is your chance to upgrade or you can remain a basic user.

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"Basic" users get the free profile, our free 24 hour call center and you get to link tags to pets profiles

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so, if he goes missing or is found, we can get him home to you quickly.

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Now, let's say Wags goes missing...

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We can take immediate action. Not only just hoping people find him scan the tag and call our free phone number,

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But here, we can take immediate action

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Fill out a lost pet poster and we can get started by going through our little lost at poster wizard

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and the nice thing is if that all pre populated from the information we've already provided. We can upload a new photo if we want to

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but basically we go through and fill out the details. Most importantly,

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we can include where he was last seen,
which is super

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helpful especially when you're traveling with your pet and you don't know the area

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and then what you've done that you submitted a report and created a lost pet report for Wags.

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The next thing that we can do, take some extra steps, we can actually seen when, and

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and what kind of activity is going on with these tags. For example, I can see that these tags were

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linked not too long ago (by me), but if somebody scans one, I can actually see information about that

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So, I've scanned Wags's tag with my mobile phone and also with my tablet. And I did it for WAGS02 and WAGS01, to see if there's any

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difference. It looks like they're showing up here as two different mobile devices

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and what other information do we have? Oh, I can see that it was scanned by a Chrome device. I can also view some

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information that came back. It looks like it was in Washington State, and there's a nice map that shows me where the phone is.

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If I were a Premium subscriber, I'd have gotten an e-mail alerting me and also a text message

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A map that's interactive shows me how to get from where I am to where Wags is.

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We can view the lost pet poster that was just just created.

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(There it is "Wags" -- we didn't put a photo on there, so the photo would appear here if I did). "Last seen" location, a physical description and I even get

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I even can downloaded PDF right here. I can also take the link to be a poster

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I can send that off to my social media if I want to.

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Or I can just click on the "Share" and "Tweet" and do it that way as well.

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I can send an alert

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and what will happen here is based on the last known location of the pet the that I put in,

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it will show all these different places that
I can send information off to.  Here are rescues, shelters, other pet businesses.

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I can select which ones that look right to me -- because that might be a a cat rescue, and I won't want to send this notice to a cat rescue.

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I do want to send it to the humane society, things like -- then I click "send alert".

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Back at the dashboard, I put information when I was doing the lost pet poster so there's now behavioral info about Wags.

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I can click on "Medications" and type in whatever medication he's taking,

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like Doxycycline to help him get over surgery. and we could type that information in, what the dosages isI

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is it 1/2 pill? Is it in MG? How often am I doing it? The times per day? And even an end date. This can be super helpful..

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to share with anybody who's a care provider for your pet. If you're on a trip, things like. Now that's it's added to the medial tile,

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you can just keep adding more things to the list. Add an allergy, a condition, procedures, vaccinations, etc. When you're done...

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It takes you back to your dashboard.

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The "public profile" is what shown when somebody scans Wags's tag.

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So in this case, it's showing his birthday, my name, my contact information contact information, and details that describe him.

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now I can actually make this a little richer if I want to buy going up and clicking on update privacy settings

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here's where I can say will actually go in and show the tail type, ear type, include the microchip number

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and I don't have any that other stuff like additional safety circle, but it's just going to add my phone number

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I do have a lost pet poster, so I can show that, any medications -- I actually have a medication he's taking

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so we'll show that. And any files and documents (we don't currently have any files or documents for him) and when I click save,

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if I were to go back and refresh that view,

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then you going to see a little more information about him.

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Oh, there's a lost pet poster. Here's where he was last seen -- I can view that, I can print it also

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it shows the medication -- I can view more details about the medication

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Once Wags gets home again, if I want to hide all that stuff -- easily done. I'm just going to update privacy settings I uncheck all of that

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as a mater of fact, if I only wanted to show maybe his birthday,

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and maybe his gender, species and breed (we'll just start with that).

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I don't want to show my name & phone number anymore, nope, don't show the lost pet poster (I'm going to delete that),

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and don't show any medications (that's more than I want people to see when they scan his tag). So I save that, and go back

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and refresh the view that people see when scanning his tag -- see it's been quite locked down.

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But the other cool part is that it shows (even though it's not showing your phone number),

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it's showing our phone number (this is our free 24/7 phone number) and even though

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anyone scanning the tag can't see your number, our call center can see all of his information, even when it's hidden.

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Our call center will bridge the call to whomever you have on your list of people to call -- they won't give out the number,

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but they will forward the call and let you know what's going on.

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So that's a high level of what your dashboard looks like. As you start to add more pets, we also have another view -- select "Show All"

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and it will show all (almost kind of baseball card view) of your animals.

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In this case, we only have Wags, but we can go back in and edit.

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And there we can continue to add more information.

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So that's our quick whirlwind introduction to the PetHub dashboard. I hope it's been helpful. I'm Tom Arnold welcome to "the Pack!"