I was away on vacation when I received an email that one of my dogs was found and was unharmed. I tried to contact the person who found my dog but cell phone service was very spotty and we kept losing our connection. I finally got through to the good samaritan and found out he already got my pet sitter's information from the profile I created for the tag. Harley was already returned home safe and sound. The best part of this story is that I received the Pethub tag on Friday the day before I went on vacation. If the tag wasn't on my dog, she would not have made it home because her previous dog tags were lost. Thank you so much for this service.