I was visiting my daughter in Austin, Tx and took my dog, Cookie, with me. We went to the gym and left Cookie in her fenced backyard of a rental house. We returned after 2 hours and Cookie had disappeared from the backyard! I immediately got online and there was an email which produced the GPS location and time of when Cookie's Pet Hub tag was scanned. I knew she was close and had only been gone for about 10 min. Then I got an email from the finder who I called immediately. The nice people brought her back to my daughter's house and the whole ordeal took about 20 mins tops! The culprit, a loose board in the fence that we were unaware existed. So happy to have Cookie back so quickly!